Frequently Asked Questions
Call for Reservations 305-713-4046 (10 am to 7 pm any day except Mondays)
Call for Office 305-743-0240 (M-Sat 9 am to 5 pm & Sunday 9 am to 12 noon)
+ 1. What are the differences in the different rate types per unit?
Mostly the proximity of the ocean. All units are similar in size and include a washer / dryer and storage area on the first floor.
See: Property Layout for detailed informtaion.
| Unit Type | Unit Number |
|---|---|
| Beach Front (Ocean View) | 1 - 4 |
| Palm Court (Partial Ocean View overlooking Jacuzzi) | 5 - 10 |
| Key Line Grove (Gardens View) | 11, 12, 13, 14, 15, 17, 19, 20 |
| Tropical (Tennis Court View) | 16, 18 |
+ 2. What are the driving directions to Coco Plum Beach and Tennis Club and Marina from the mainland USA? How long is the drive from Miami International Airport or Fort Lauderdale Airport? How far from Cocoplum to Key West?
Please see our (Maps and Directions) page for complete directions and local maps.
How long is the drive from Miami International Airport or Fort Lauderdale Airport?
Allow yourself 2.5 hours from Miami International Airport (110 Miles) and 3 hours from Fort Lauderdale Executive Airport (135 Miles). Note: Rush hour in Miami & Fort Lauderdale is between 6:30 AM - 9:30 AM, and 4:00 PM - 7:00 PM. During these periods add 1 hour of travel time. Pick your airport between Miami and Fort Lauderdale based on your convenience and or cost of flights. Both airports are major airports that service most parts of the country. You can fly into Marathon or into Key West but flights are limited and can be expensive. Also rental cars are less expensive on the main land and the drive down to the Keys is a beautiful drive over 30 bridges that connect the islands of the Florida Keys.
How far is it from Cocoplum to Key West?
It will take a beautiful one hour to drive (54.5 miles) to Key West. Features a Trip over the Famous 7-Mile Bridge. Go slow on the roads of Deer Key because the Key Deer is an endangered species!
+ 3. Do you allow pets or smoking in any of the villa's?
Sorry but we do not allow pets anywhere on the property or smoking inside any villa.
No smoking is permitted inside any air-conditioned space. If you must smoke, it is allowed on the screened-on porches of every villa (please use the provided ash trays).
If we do find evidence of pets or smoking inside a villa, we will charge an additional $250 cleaning fee and possible eviction without a refund.
Only ADA-approved Service Animals are permitted on the property. For more information about service animals, visit https://www.ada.gov/resources/service-animals-faqs/
+ 4. Do you have boat dockage on site?
Yes, we have 9 deep water boat docks on site. See dock rate sheet for rates depending on the amount of nights needed and the time of year that you will be visiting the Florida Keys. We have plenty of parking to dry dock your boat on your trailer or just the trailer and park it across the street in our open lot and use the free public boat ramp approximately one mile from here on US-1 Bayside just before the Island Restaurants. Also, No additional fees for trailer parking on our lot adjacent to the boat docks.
We do not allow and motorized water toys to anchor off or access on our beach, this includes all Boats and jetskis and anything with a motor.
+ 5. How many people per villa? What are the bedding arrangements?
Strict maximum occupancy is six people per villa. This includes all children of any age.
The master bedroom has a queen bed that sleeps two.
The guest room has queen bed that sleeps two AND a twin bed that sleeps one.
The living room contains a queen-size sleeper sofa that sleeps two.
We do not offer any additional roll-a-ways or cots in any villa.
+ 6. What disposable products and amenities do you supply (toilet paper, soap, dish detergent, etc.)?
We supply the following items only: More of these items are available at the front office at no additional charge if you run out during your stay.
- Bathrooms
- Toilet Paper
- Kleenex
- Tissues
- Hair Dryer (2 per villa)
- Bath soap
- Towels (Bath, Hand, Wash Cloth)
- Iron and iron board (pick up at office - no charge)
- Full Kitchen
*
- Trash Bags
- Dishwasher Detergent
- Glass or all-purpose kitchen counter cleaner
- Sponge
- Kitchen Towels
- welcome chocolates
- Welcome postcards and postage is included
* The full kitchen offers you the convenience of your own home with a full-size oven and stove cook top, microwave oven, coffee maker, blender (for piña colada's), toaster and dishwasher. All the necessary cookware, cooking utensils, linens, glasses (even wine glasses) and silverware are provided.
Arrival Starter Supplies
We do offer a limited one-time starter supply of the following items. If you run out it is up to you to buy more when you go to the grocery store. We give you these items to get started in case you arrive late and have not had a chance to get your coffee or tea for the first morning. As well as laundry detergent to do one load of towels or linens during your stay.
More of these items are available for your convenience at the front office for an additional charge. We recommend that you purchase these items at the local grocery store at a more reasonable cost.
- Coffee, creamers and sugar packets for 1 pot of coffee ($1 for a coffee packet)
- Tea ($1 for 4 tea packets)
- Paper towels ($1 a roll)
- 1 box of laundry detergent ($2 a box)
+ 7. When are your lowest rates?
Our lowest rates are from September until mid-December.
We also run SPECIALS from time to time throughout the year.
See our Rate Sheet for specific information.
+ 8. Can guests visit us while we stay at Cocoplum?
No! No! No! We are a quiet small family Resort.
Our units and amenities are only large enough to handle our occupancy of 6 people per unit. Any guests who violate this strict policy will be asked to leave immediately and no refund will be given. No loud music or excessive noise around the beach, pool , jacuzzi, and villa balconies at anytime.
+ 9. Are the units well-equipped? What else do I need to bring with me? Do you have Port-A-Play Pens available for children?
All units have fully-equipped kitchens (including full size refrigerator, oven and cook top, microwave, blenders, coffee maker (with filters) and toaster). The kitchen has all the pots & pans, plates, silverware, knives and a cutting board for your cooking needs. All bath and bed linens are supplied.
We do not supply beach & pool towels, but we do sell great large beach towels in the office as souvenirs.
Port-A-Play Pens are available free of charge, but they must be reserved in advance of your stay. Please note you must bring your own bedding for the Port-A-Play Pens if you plan to use it for sleeping in it.
+ 10. Is there a cleaning fee? Is there daily maid service?
We do require a “CLEANING FEE” of $30 per night per villa for the cleaning of your villa after you depart. (We do not provide daily housekeeping). This charge is automatically charged to each villa for each night of your stay.
Is there daily maid service?
No, we do not have daily cleaning services in our villas. We will clean the villa at the end of your stay. Each unit has their own laundry room if you want to freshen up your towels or linens. If you request additional cleaning there will be a charge of $50 and you will receive fresh towels and linens. This extra service must be requested in advance.
+ 11. What is the average climate and weather in the Florida Keys?
Wherever you are right now, chances are the weather is better here in the Florida Keys. That's true even on a summer day. The hottest it's ever been in Key West is 97° F (36° C), and that was way back in 1880. At the peak of summer, the average high is 89° F (32° C). We don't have any super-highways or urban sprawl to radiate the sun's heat. Not only that, but our islands are surrounded by cooling ocean waters.
VIEW MONTHLY AVERAGES: http://www.fla-keys.com/weather.cfm#averages
Wise Floridians from the mainland flock to the Keys on steamy weekends because the air is usually a few degrees cooler here. The water temperature might be in the mid-80s (30° C) but the sea is nevertheless refreshing for swimming, snorkeling or diving. In the winter, cold fronts can bring frost to mainland Florida, but you can be sure there will be no frost here. The record low for Key West is 41° F (5° C) set in 1981. Divers or snorkelers usually get by with a "Shorty Wetsuit".
During these winter months, it almost never rains. By late May, however, the season's first thundershowers start popping up. Rarely do they stick around long enough to spoil an entire day.
You might be wondering about the Atlantic hurricane season, which can affect the Atlantic and Gulf coasts of the United States as well as the Caribbean and the Bahamas. The official hurricane season begins June 1st and ends on November 30. Traditionally, the highest potential for storms is between Aug. 15 and Oct. 15. However, the daily weather during this period tends to be some of the most beautiful of the year.
+ 12. Is there a shuttle to Key West or Fort Lauderdale?
The shuttle service is Keys Shuttle. See their web site at www.keysshuttle.com or call 305-900-6583 for times and rates.
For more information it is best to google activity or service you are looking for and a few choices will come up. Marathon is not a very big island so it is fairly easy to find what you are looking for.
+ 13. Where can we swim with the dolphins?
You can swim with the dolphins at the Dolphin Research Center or Theater of the Sea.
For more information it is best to google activity or service you are looking for and a few choices will come up. Marathon is not a very big island so it is fairly easy to find what you are looking for.
+ 14. Where are the closest dive shops?
The closest dive shops are Middle Keys Scuba and Deep Blue Dive Shop on Key Colony Beach.
For more information it is best to google activity or service you are looking for and a few choices will come up. Marathon is not a very big island so it is fairly easy to find what you are looking for.
+ 15. Do you rent water sports equipment (jet skis, para-sails, kayaks or paddle boards, etc.)?
No, we do not rent any water sports equipment. There are several local vendors that rent items like bikes, kayaks and paddle boards. To mention a few Keys Kayak www.keykayak.com, Dolphin Bay Watersports www.dolphinbaywatersports.com and AquaVentures Eco Tours, Bike Marathon Bike Rentals www.bikemarathonbikerentals.com Some of these vendors will deliver and pick up to you at the property.
For more information it is best to google activity or service you are looking for and a few choices will come up. Marathon is not a very big island so it is fairly easy to find what you are looking for.
We do not allow and motorized water toys on our beach, this includes all Boats and jetskis and anything with a motor.
+ 16. Is there a restaurant or bar on site?
No, we do not have a restaurant or bar on site. The nearest restaurants are Key Colony Inn, Sparky's Landing (behind Fairfeild Inn & Suites by Marriot), and Island Fish Company www.islandfishco.com .
+ 17. Is there internet access? Is there a charge for other amenities?
Yes, we have Wi-Fi internet service on the property. A few days prior to arrival we will email you a check-in information email that will have the Wi-Fi password listed.
There is NO additional fee for BEACHFRONT AMMENITIES that include Pool, Beach and lounge chairs located poolside along the beachfront, Jacuzzi, and parking for boat trailers and oversized vehicles.
+ 18. Are there Hair Dryers & Irons in the units?
Each unit has two (2) hair dryer. You may sign out an additional iron at the front office for the duration of your stay for no additional charge.
+ 19. Is there an onsite tennis pro? Do you provide tennis racquets and balls?
Our tennis courts are meant for impromptu games for guests only with no lessons or pre-planned matches. We do not take reservations for tennis court time and it is done on a first come first serve basis. Note there is rarely a long wait to use the court. We do provide used tennis racquets and used balls free of charge. If you are an advanced player you may want to bring your own racquet and a new can of balls. There is no fee for the use of the tennis court.
+ 20. Are there DVD available?
Each unit is equipped with a DVD player.
+ 21. Is there parking on site?
Yes, each villa is allowed 1 vehicle. Any additional vehicles, oversized vehicles and trailers will need to park across the street in the canal property where the docks are located. Parking is a first come, first serve, close to your villa. Parking passes are required for every vehicle and trailer on site. We have plenty of parking for cars, boat trailers and oversized vans.